What is a Service Call Fee and How Does it Influence Me?

When hunting for a HVAC contractor, you may have stumbled across the term “service call fee.” Also known as a “trip charge,” this fee is the expense an HVAC company bills for sending a technician to your home when your furnace or AC unit starts working poorly. 

Why Do HVAC Companies Use a Service Call Fee? 

A service call fee includes the cost of traveling to your home. After all, this takes time, consumes fuel, and results in wear and tear on the company vehicle. It’s important to know that service call fees don’t typically include parts and labor if you opt for a repair or replacement. 

How Expensive is a Service Call Fee? 

Every HVAC company decides how much to charge for a service call. Some contractors charge a standard or flat rate for each service call, while others raise the rate if the customer is somewhere outside the normal service radius. The particular cost changes with market and company, but you can expect a typical trip charge to be between $79 to $129. 

Who Covers the Service Call Fee? 

If you arrange a service call, you will need to pay the trip charge regardless of what step you take next. For instance, you could opt to agree with the technician’s recommended repair or replacement, depending on which option is more cost effective. 

You are encouraged to find varied job estimates from different HVAC companies—just be aware that you might end up paying a trip charge for all these visits. Even if you take no action after the initial service call, you will still owe the technician a fee for coming to your home and completing diagnostics. 

How Can I Steer Clear of Paying a Service Call Fee? 

A smart way to avoid trip charges is to enroll in an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships come with a waived service call fee, which means we’ll come to your home and assess your HVAC system for free. 

More money-saving benefits of an HVAC maintenance membership consist of: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is behaving strangely, or you’re considering an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is ready to help. We charge some of the lowest service call fees to get your HVAC repair or replacement off to a good start. We are also happy to help our customers save money on emergency repairs, replacements and maintenance with special offers on our website. If you’re ready to enjoy savings and peace of mind while enhancing efficiency and home comfort, give us a call at 866-397-3787 today!