10 Questions to Ask an HVAC Contractor

Choosing the ideal HVAC contractor to replace or service your home comfort system can seem daunting. That decision is significant because the contractor you hire heavily impacts your HVAC system’s quality, endurance and efficiency for years to come.

To help you make an informed decision, research different companies in your area that might be a good fit for the job. Once you find a few candidates with sufficient experience and positive reviews, get in touch with each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This should be the first question on your list. Hiring a licensed contractor ensures that they satisfy the state and local standards for HVAC companies. Then, insurance protects you from liability in case of accidents during the project. A respectable HVAC contractor can provide proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems come in various sizes and strengths. Installing an oversized or undersized system causes inefficient performance and could shorten the unit’s service life. An experienced contractor can assess your home and figure out the ideal heating and cooling capacity of your new HVAC equipment for maximum comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioner brands offer models with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you find the perfect fit for your needs. To get an idea of equipment quality and prices, consider requesting a list of brands the contractor recommends and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is safer than a verbal one. When a contractor provides an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you understand where your money is going. Obtain estimates from multiple HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, low-ball estimates don’t always bring on the savings you expect. You’ll likely end up with shoddy equipment and poor customer service, or the company will tack on hidden fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. However, you should also inquire about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their employees and equipment.

6. Do You Offer Maintenance Services?

Routine tune-ups are essential to optimize your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your installer promotes solid long-term HVAC performance. It also prevents you from restarting your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

Most HVAC work requires permits from local or state authorities. A reputable contractor should handle this process on your behalf, saving you time and stress throughout the installation process.

8. What Are My Payment Options?

It’s important to have information about how a contractor structures their payment schedule. Be sure to ask if they have financing options or if they require full payment upon completion.

9. How Long Will the Installation Take?

HVAC installation times will change based on the project’s size and complexity. Still, having a clear timeline is crucial to cut down on the disruption to your daily routine. Your contractor should provide a sensible time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to suggest ways to optimize energy efficiency through a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a smaller heating and cooling system. The result is a more affordable up-front investment and reduced utility costs for years to come.

Contact Calverley Service Experts, for HVAC Contracting Services in Fort Worth

At Calverley Service Experts, we understand that choosing the right HVAC contractor is an important decision you shouldn’t take lightly. As industry leaders with years of experience, and as one of approximately 100 Service Experts locations across North America, the crew at Calverley Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our devotion to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer peace of mind and the assurance of a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to give us a call at 817-380-5647. Any time you contact a Service Experts office like Calverley Service Experts, we’ll be ready to answer your questions and help you make the best decisions for your home comfort needs. 

Savings For You

See All Offers Here >

$50 OFF HVAC Tune-up Special

There’s no reason to skip your seasonal maintenance that saves energy and helps ensure your air conditioner and heater will work reliably all season long.

  • Regularly $129, now only $79
  • Save up to 30% on energy bills
  • Written Expert Service Guarantee

$50 OFF Any Repair

  • Save $50 on a Paid Service
  • Written 100% Satisfaction Guarantee
  • Plus, ask how to save an additional 15% and waive your trip charge!

© 2023 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.